TOLL-FREE: (800)-444-0311
Home » Frequently Asked Questions
Howard Precision Metals accepts payments in the form of cash in advance, ACH, check, money order, Visa, Mastercard, and American Express. For additional questions on accepted forms of payment, please contact our sales professionals at (800) 444–0311.
Howard Precision Metals is headquartered in Milwaukee, Wisconsin. Therefore, we are required to charge sales tax to our Wisconsin based customers unless we are provided with a tax-exempt certificate. If you are located outside of the state of Wisconsin, then you will not be charged sales tax. However, you will either need to provide a letter of responsibility of use tax or your tax-exempt certificate.
Credit limits are determined based upon multiple factors. We analyze credit information from reputable sources as well as request references from vendors named on the credit application.
Though we do everything we can to package our orders for protection, sometimes shipments can be damaged in transit. If this happens to you, please note the condition of the material on the BOL upon arrival. Since freight damage claims are difficult to resolve, it is crucial that you note the damages on the BILL OF LADING when you receive material. Please take pictures of the damage. Then, either call or email your sales professional and provide as many details as you are able. Your sales professional will contact our Quality Department and we will begin working toward a resolution.
Though we do have policies and procedures in place to help us avoid these costly occurrences, they still occasionally happen. If you receive an incorrect or out of tolerance item, please contact your sales professional as soon as possible with all the necessary information (listed in next question and answer).
Please contact your sales representative via e-mail or by calling (800) 444-0311. Our sales professionals will make the necessary updates to your account.
Howard Precision Metals is a 100% aluminum distributor. We stock wrought aluminum plate, cast tool and jig plate, aluminum extrusions, aluminum mold plate and more. For a complete list of our current in house inventory, download our brochure.
Contact us via our web page or call to speak with a sales professional, (800) 444-0311.
Though not guaranteed, our typical lead times for ship out or will call are same or next business day for non-cut general warehouse pieces, 1-2 business days for cut to length bar stock items, and 2-3 business days for saw cut plate items. Keep in mind that these are typical and will vary with our workload. Please note that large quantity, production saw cut orders may require additional lead time. For current lead times, please contact our sales professionals by calling (800) 444-0311.
Our saw schedule is determined by workload and available capacity. If you have a HOT RUSH job, give us a call. Orders get cancelled, employees sometimes work overtime. If we can deliver without falling behind on our existing commitments and delivery dates, we are happy to serve you.