Content-Type: text/markdown; charset=utf-8

---
title: "Faq | Howard Precision Metals"
description: "Howard Precision Metals is a leading aluminum distributor and service center located in Milwaukee, Wisconsin. With over 84 years of industry experience, the company specializes in precision aluminum sawing, wrought al..."
canonical: "https://howardprecision.com/faq"
site_name: "Howard Precision Metals"
language: "en"
last_updated: 2026-10-16
---

# Faq

Source: https://howardprecision.com/faq

## Overview
Howard Precision Metals is a leading aluminum distributor and service center located in Milwaukee, Wisconsin. With over 84 years of industry experience, the company specializes in precision aluminum sawing, wrought aluminum plate, cast tooling plate, and custom extrusions.

## Services / Features
- **Precision Sawing**: Tailored cutting services to meet specific dimensions and tolerances.
- **Aluminum Distribution**: A wide range of aluminum products including plates, extrusions, and custom shapes.
- **Customer Support**: Dedicated sales professionals available to assist with orders and inquiries.

## Additional page sections

### Payment Information
- **Accepted Payment Methods**: Howard Precision Metals accepts cash in advance, ACH, checks, money orders, Visa, Mastercard, and American Express. For further inquiries, contact sales professionals at (800) 444-0311.

### Sales Tax Policy
- Sales tax is charged to customers based in Wisconsin unless a tax-exempt certificate is provided. Customers outside Wisconsin are not charged sales tax but may need to submit a letter of responsibility or tax-exempt certificate.

### Account Information
- **Open Account Purchases**: Customers can purchase without an open account, using a "house account" with payment options including cash, Visa, Mastercard, or American Express.
- **Opening an Account**: To open an account with open terms, contact a sales professional at (800) 444-0311 or fill out the [credit application](https://www.howardprecision.com/wp-content/uploads/2020/02/CREDIT-APPLICATION.6.20011.pdf).

### Shipping and Delivery
- **Delivery Appointments**: Required for all deliveries. To schedule, call (800) 444-0311.
- **Shipping Packaging**: Orders are packaged according to industry standards using heat-treated lumber and protective materials.

### Minimum Order Requirements
- The minimum order requirement is $75.00, while Random Rack orders have a minimum of $30.00.

### Lead Times
- Typical lead times are same or next business day for non-cut items, 1-2 business days for cut bar stock, and 2-3 business days for saw cut plate items.

### Return Policy
- Claims for discrepancies must be reported within 10 days of delivery. Returns require written authorization and must be made within 15 days of receipt.

### FAQ Section
**1. What forms of payment do you accept?**
   - Howard Precision Metals accepts cash in advance, ACH, check, money order, Visa, Mastercard, and American Express.

**2. Do you charge sales tax on orders?**
   - Sales tax is charged to Wisconsin customers unless a tax-exempt certificate is provided. Customers from outside Wisconsin are exempt from sales tax.

**3. How do I open an account with open terms?**
   - To open an account, call (800) 444-0311 or fill out the [credit application](https://www.howardprecision.com/wp-content/uploads/2020/02/CREDIT-APPLICATION.6.20011.pdf).

**4. What do I do if my shipment arrives damaged?**
   - Note the condition on the Bill of Lading upon arrival and contact your sales professional with details.

**5. What is your return policy?**
   - Claims must be reported within 10 days of delivery. Returns require written authorization and must be made within 15 days.

## Get answers to your questions with Howard Precision Metals

Howard Precision Metals is dedicated to providing you with the information and support you need for your aluminum supply needs.

## Get Faq with Howard Precision Metals

Howard Precision Metals helps with Faq, from planning through next steps.

- Phone: +1-414-355-9611
- Phone: (414)-355-2637